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DE033065-Collections Support Associate

Talentmate

Philippines

25th September 2026

2609-18702-4141

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Collections Support Associate WORK SETUP: Hybrid OVERALL PURPOSE: Execute process Order to Cash in Collection with a focus on efficiency, first-time quality and overall continuous process improvement. RESPONSIBILITIES:

Manages and execute Order to Cash Collection process.

Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices

Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions.

Provide quality, cost effective service while looking at ways to contribute to process improvement in collections.

Ownership over the accounts receivable subledger and supporting with month-end close.

May provide ad-hoc analyses and summaries of information as requested.

Provide resolutions/assistance for email and voice channels. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Quezon Gateway Tower 2

SKILL AND QUALIFICATIONS:

To leverage on Standard Voice Profile; no domain

With at least 6 months of work experience

Collections component to be upskilled internally or during training

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Administrative Support
Company Industry/ Sector:	Software Development

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