Customer Service Representative

Job Description

Accountability and Dependability

• Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
  
  

• Uses multi-tasking skills to perform tasks while doing multiple tasks while ensuring excellent delivery.
  
  

• Uses mathematical techniques to calculate data or solve practical problems.
  
  

• Builds and maintains customer satisfaction with the products and services offered by the organization.
  
  

• Adapts to changing business needs, conditions, and work responsibilities.
  
  

• Understands and learns from what others say;
• Grasps the meaning of information written in English and applies it to work situations;
• Conveys ideas and facts orally using language the audience will best understand.
• Languages: English
• Conveys ideas and facts in writing using language the reader will best understand.
  
  

• Examine data to grasp issues, draw conclusions and find resolutions.