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Customer Service Representative- FINTECH Account

Talentmate

Philippines

13th November 2025

2511-19288-3

Job Description

Provide exceptional customer service through various communication channels including phone, email, and chat.
Resolve customer inquiries and issues with professionalism and efficiency.
Maintain detailed and accurate records of customer interactions in the system.
Collaborate with team members to improve service delivery and customer satisfaction.
Participate in training programs to enhance product knowledge and customer service skills.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 18 months of experience in customer service.
Skills and Competencies: Strong customer service skills, proficient in English, and excellent interpersonal skills.

Qualities And Traits

Empathetic, patient, and able to work effectively under pressure.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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