Services Technician

Requisition Number: 104398

Location: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s Worlds Best Workplaces™ list
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally
  
  

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

What Youll Do At Insight

As a NinjaOne Services Technician, you will play a key role in delivering large-scale endpoint management and modernization projects using the NinjaOne platform. This role focuses on the deployment, configuration, and ongoing optimization of NinjaOne for device monitoring, patch management, automation, and remote support across distributed environments. The NinjaOne Services Technician will be responsible for installing and configuring agents, building and maintaining policies and automation, troubleshooting endpoint issues, and ensuring the platform is effectively leveraged to improve operational efficiency and security. Along the way you will get to:

• Assist in the deployment of NinjaOne across client environments, including agent installation on Windows, macOS, and other supported endpoints.
• Configure global and site-specific settings within NinjaOne, including organizations, sites, roles, and access permissions.
• Configure and manage patch policies for operating systems and supported applications within NinjaOne.
• Monitor patch compliance, investigate failures, and remediate non-compliant endpoints
• Develop, test, and maintain automation routines and scripts (e.g., PowerShell, Bash) executed via NinjaOne to streamline routine tasks (software installs, cleanups, configuration changes).
• Configure and tune monitoring and alerting policies to reduce noise and focus on actionable events.
• Provide “Day 2” operational support for endpoints managed through NinjaOne, including health checks and remediation activities.
  
  

What Youll Need To Join Insight

• Bachelors Degree
• 2–5 years of relevant professional experience.
• Hands-on experience administering NinjaOne or similar RMM/endpoint management tools (e.g., Microsoft Intune, RMM platforms, or comparable solutions).
• Strong understanding of endpoint management concepts: patching, monitoring, asset inventory, software deployment, and remote support.
• Experience with scripting (e.g., PowerShell, Bash, or similar) for automation and remediation tasks
• Proven troubleshooting and problem-solving skills for endpoint and platform-related issues.
• Strong communication and collaboration skills; able to work effectively with clients, project managers, and engineering teams.
  
  

What To Expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

We offer all the benefits you expect—health, dental, vision, PTO—plus:

• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Hybrid Set up
• Group Life Insurance
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
  
  

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

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