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Customer Service Supervisor

Talentmate

Philippines

6th September 2026

2609-56909-34

Job Description

Description

Handle customer inquiries and resolve issues via phone, email, or chat.
Provide accurate product and service information.
Document customer interactions and generate reports.
Work collaboratively with team members to enhance customer service quality.
Follow up with customers to ensure satisfaction and address any further concerns.

Requirements

Educational Qualifications: Bachelor’s degree in a relevant field preferred.
Experience Level: 1–3 years of experience in customer service or a related field.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Proficient in using customer service software and tools.
Qualities and Traits: Strong problem-solving skills and a customer-focused attitude.
Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	Philippines	City:	Pasig National Capital Region
Company Website:		Job Function:	Customer Service
Company Industry/ Sector:	Other

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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