CSR • Local Account • Dayshift

JOIN TRANSEC AND GROW WITH US!

• Gain access to HMO coverage, life insurance, and attractive performance bonuses.
• Become part of a respected local brand recognized across the Philippines.
• Work in a positive environment that truly values work-life balance.
  
  

• Assist customers through phone, email, and chat regarding product information, pricing, orders, delivery status, and other inquiries.
• Accurately document all customer interactions in the CRM to maintain proper records.
• Resolve customer concerns promptly and suggest effective solutions when necessary.
• Work closely with internal teams and branches to address customer requests.
• Follow up on pending cases to ensure timely closure or escalate issues when required.
  
  

• Fresh graduates are encouraged to applyno prior experience is required.
• At least Senior High School (Grade 12) completion.
• At least 6 months of experience in customer service is a plus.
• Proficiency in Microsoft Word and Excel.
• Clear and effective communication skills in both English and Filipino, written and spoken.