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Customer Service Representative

Talentmate

Philippines

17th September 2026

2609-56909-69

Job Description

Description

Provide exceptional customer service to clients via phone, email, and chat channels.
Assist customers in resolving issues and inquiries related to products and services.
Document customer interactions and feedback accurately in the CRM system.
Collaborate with team members to enhance service delivery and customer satisfaction.
Participate in training and development programs to improve product knowledge and service skills.

Requirements

Educational Qualifications: Highschool graduate to Bachelor’s degree in a relevant field or equivalent experience.
Experience Level: 6 months and above years of experience in customer service or related roles.
Newbies are welcome too
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to handle difficult customer interactions with patience and professionalism.
Qualities and Traits: Detail-oriented with excellent problem-solving abilities.
Working Conditions: Ability to work in a fast-paced environment and adapt to changing situations.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Pasay National Capital Region
Company Website:		Job Function:	Customer Service
Company Industry/ Sector:	Other

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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