Junior E- Commerce Assistant

Position Title: Junior E- Commerce Assistant

Work Set Up: Onsite

Salary: 30,000 - 35,000 PHP a month

Schedule: 4:00 PM to 1:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The E-Commerce Assistant supports daily online store operations, ensuring product listings, orders, and customer inquiries are handled accurately and efficiently. This role works closely with internal teams to maintain a smooth e-commerce experience that drives sales and customer satisfaction.

What You’ll Do:

• Manage daily e-commerce activities across multiple platforms (product listings, pricing, promotions, and catalog updates).
• Coordinate with marketing, IT, logistics, and customer service to ensure a seamless online shopping experience.
• Monitor performance metrics (traffic, conversion, AOV, SEO, product availability) and report insights to stakeholders.
• Update and maintain product information, images, and descriptions with accuracy and attention to detail.
• Troubleshoot website issues, coordinate with vendors and internal teams to resolve problems quickly.
• Assist in the development and execution of online campaigns, promotions, and seasonal activities.
• Support IT and operations with process improvements and system adaptations.
• Maintain data integrity in spreadsheets and internal tools; generate regular reports as required.
• Ensure customer inquiries are addressed promptly and professionally.
  
  
  

What We’re Looking For:

• Strong proficiency in Microsoft Excel and general computer literacy; comfortable navigating multiple websites and software tools.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple tasks and priorities with attention to detail.
• Strong collaboration and teamwork skills; able to work effectively with diverse stakeholders.
• Proactive, with a “can-do” attitude and eagerness to learn; comfortable with change and new systems.
• Ability to work under pressure to meet deadlines in a fast-moving environment.
• Adaptability and a good memory; capable of multitasking across various platforms and processes.
• Prior experience in e-commerce, digital marketing, or online sales operations.
• Experience with e-commerce platforms and analytics tools.
• Familiarity with order management, inventory systems, and CRM tools.
  
  
  

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - its about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!

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