Job Description

Description

  • Manage incoming calls and customer inquiries professionally.
  • Provide solutions to customer issues and questions effectively.
  • Document all customer interactions in the system accurately.
  • Collaborate with team members and support functions to improve customer service.
  • Maintain confidentiality of customer information at all times.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field (preferred).
  • Experience Level: Less than 1 year of experience in customer service or call center.
  • Skills and Competencies: Excellent verbal communication and interpersonal skills.
  • Qualities and Traits: Patience and a strong problem-solving ability.
  • Working Conditions: Comfortable working environment with alternating shifts, including evenings and weekends.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Muntinlupa City National Capital Region
Company Website: Job Function: Call Center Operations
Company Industry/
Sector:
Other

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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