Content Quality Support

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type

Local - Fixed Term Employee (Fixed Term)

Job Description

JOB PURPOSE

The Content Quality Support provides production services and assistance to ensure quality and timely delivery of child sponsorship engagement features. This role will focus on quality review and identification of content quality concerns, content coordination and other sponsorship feature production needs to ensure meeting the sponsorship global standards and partnership requirements that will support the retention and acquisition of sponsors.

Working as a Content Quality Support in a fast-paced and high-achieving content team requires being a good team player and collaborator to successfully achieve the team’s common goal of delivering high-quality sponsorship engagement features globally. Furthermore, this role also calls for a capable individual who has strong communication and organizational skills, high level of attention to detail and efficiency in handling several tasks at once within targeted timelines.

The role reports directly to Child Sponsorship Content Team Production Coordinator I or II (where applicable) and co-functionally led by a Child Sponsorship Content Team Production Specialists.

Key Responsibilities

• Supports Child Sponsorship Content team in producing different child sponsorship engagement features that meet all global quality standards, child protection policies, and partnership requirements
• Focuses on the quality review and assurance of the sponsorship engagement content features assigned
• Identifies and escalates quality concerns to Production Specialists and Coordinators
• Ability to manage tasks from competing deliverables at a given time
• Collaborates with the team in fulfilling project needs within the target deadlines Complete other duties and responsibilities assigned by leads and management (where applicable)
  
  

• Bachelor’s Degree in Computer Science, Communications, Marketing, Project or Business Management, or related field.
• At least 1 year of work experience in any related field.
• Proficient in both spoken and written English.
• Proficient in using MS Office, specifically Excel, Word, PowerPoint and Outlook
• Capacity to manage own time and workload, adhere to minimum standards documentation, and work with medium attention to detail.
  
  

• Experience working in NGO or other large, global organization