Job Description

Description

  • Handle customer inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and effectively to enhance customer satisfaction.
  • Maintain detailed records of customer interactions in the database.
  • Collaborate with team members to improve service delivery and resolve issues.
  • Participate in training sessions to stay updated on company offerings and enhance communication skills.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 1-3 years of experience in a call center or customer service role.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Proficiency in using call center software and CRM systems.
  • Qualities and Traits: Ability to remain calm under pressure and handle challenging situations.
  • Responsibilities and Duties: Strong team collaboration skills and a willingness to assist others.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Metro Manila
Company Website: Job Function: Recruitment & Talent Acquisition
Company Industry/
Sector:
Other

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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