Job Description

Description

  • Assist customers with inquiries via phone, email, and chat.
  • Resolve customer complaints effectively and efficiently.
  • Provide information about products and services to enhance customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 1–3 years in customer service or related field.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Patience and empathy towards customers.
  • Responsibilities and Duties: Ability to work well in a team environment.
  • Working Conditions: Must be flexible to work in shifts as required.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Metro Cebu
Company Website: Job Function: Customer Service
Company Industry/
Sector:
Other

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.


ad 1
Talentmate Instagram Talentmate Facebook Talentmate YouTube Talentmate LinkedIn