MAS Payroll Central Client Support Specialist I

Client Support Specialist I for MAS Central Core Service Responsible for delivering exceptional client support by troubleshooting payroll, HR, and tax-related issues. You will assist clients in optimizing their use of ADP Workforce Now, ensuring accurate payroll processing, compliance with labor regulations, and seamless system navigation. Your role requires strong communication, problem-solving skills, and the ability to collaborate with internal teams for complex issue resolution.

Education: Open to undergraduate candidates and career shifters. Customer Service experience is an advantage but not required. Technical Skills: Proficiency in Microsoft Office (Excel, Word, Outlook). Soft Skills: Strong communication and problem-solving abilities. Ability to manage multiple cases while ensuring high-quality service. A client-focused mindset with attention to detail.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.