CLIENT SERVICES OFFICER

The Personal Wealth Client Services Officer is responsible for handling the administrative functions of the investment advisors. He/she acts as a back-up for investment advisors and handles basic inquiries regarding account opening, investment transactions, and core investment products, e.g., investment funds, PERA.

Responsibilities

• Performs KYC and account opening
• Monitors and executes trades and transactions
• Monitors documentary and account management compliance
• Coordinates with clients and referrers to ensure compliance with documentary and transactional requirements
• Coordinates with various units for the fulfillment of account opening and trade transactions and for monitoring account compliance
• Attends to basic queries of branch on investment funds
• Handles investment queries from clients and referrers
• Assist the investment advisors and the Division Head in monitoring the team’s compliance in various internal and audit requirements
  
  

• Graduate of any 4-year business course from reputable universities
• Has interest in investment, sales, and administrative functions
• Must earn mastery of investment sales process
• Must have sufficient understanding of relevant risks, internal policies, and external regulations
• Able to communicate basic product features and process to internal and and written communication
• Certification Requirements: AMLA Trainings / BPI Mandatory Courses, TOAP UCP Certified, PERA Certified, SEC Mutual Fund CIS