Job Description

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to clients banking needs in line with the Banks overall objective of service excellence.

Responsibilities

  • Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
  • Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
  • Reviewing all check transactions and verifying authenticity of all notes received
  • Cross-selling to existing clients of the branch
  • Referring transacting clients who have queries or are interested in other bank products
  • Continuously providing a WOW Customer Experience to all transacting clients
  • Performing other functions that may be assigned from time to time

Qualifications

  • Bachelors Degree in any field, preferably business-related
  • No work experience required but experience in customer service is an advantage
  • Good communication skills and interpersonal skills
  • High level of initiative and innovation
  • Ability to work well with people from various socio-economic classes
  • Willing to be assigned and rotated to any branch within Paranaque


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Manila National Capital Region
Company Website: https://www.bpi.com.ph/ Job Function: Sales
Company Industry/
Sector:
Banking

What We Offer


About the Company

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