Job Description

We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination.

Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage.
Duties & Responsibilities
  • Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories.
  • Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records.
  • Manage and track onboarding cases and client account setup through internal systems and trackers.
  • Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management.
  • Identify missing information, inconsistencies, expired documents and red flags requiring escalation.
  • Support source of funds/source of wealth reviews and crypto wallet checks where required.
  • Maintain clear case summaries, handover notes, SOPs and onboarding documentation.
  • Ensure onboarding files are accurate, organised and ready for review or approval.
Requirements
  • Proficient, hands-on experience using Sumsub is essential.
  • Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows.
  • Good understanding of corporate structures, UBO identification, directors and authorised signatories.
  • Experience reviewing corporate documentation across multiple jurisdictions.
  • Strong attention to detail and ability to identify documentation gaps and inconsistencies.
  • Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation.
  • Strong organisational skills and ability to manage multiple cases simultaneously.
  • Good working knowledge of Excel or Google Sheets.
  • Strong written communication skills for internal notes, summaries and stakeholder updates.
  • Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Manila Metro Manila
Company Website: bluecubebaths.com Job Function: Operations Management
Company Industry/
Sector:
Information Technology and Services

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