Senior Accounts Receivable Business Analyst

Work Setup: Remote

Location: Makati, Metro Manila, Philippines

Summary:

The Senior Accounts Receivable Business Analyst role participates in high level strategy and development. Contributing to long term planning, assist leaders in decision-making, aligning business process with AR goals. Expert in S4, and High Radius they have advanced problem-solving skills, excellent organizational skills and strong facilitation abilities. They can summarize key points and keep meetings focused and able to confidently present data driven insights. Experienced in process improvement, digital transformation, data migration and software development projects. Develop and share report to help managers make informed business decisions. Ensure business data and reporting needs are met.

Major Duties/Responsibilities:

Analyze Business Processes and Identify Improvements (30%)

• Engage with IS teams to develop roadmap for technology and tactical implementation of HighRadius releases and enhancements.
• Continuous process improvement in HighRadius:
• CPA data that includes responsibility for uploading customer claims to HighRadius
• Carrier claims/POD
• Master Data
• Work to improve automation such as ‘hit rate’ on managing aspects of AR processing in HighRadius, such as cash application, trade deductions and non-trade deductions
• Work with IS to drive technical roadmap and make continuous improvements to the Global Trade Deduction process and improve automation of Trade Deductions
• Recommend Solutions to improve business processes and structure
  
  

• Quarterly reconcile HRAD to SAP Customer Master and Plan EX
• Daily AR Balancing Report to ensure alignment of HRAD and S/4
• Daily review of Message Dashboard taking steps to resolve any open issues and find root causes and eliminate future errors
• Understanding of AR and trade system Interfaces and batch schedules to effectively communicate with IS partners.
• Master Data is current and accurate
  
  

• Develop and share reports to help managers make business decision
• Monthly Audit of System Access vs Active Employee record from HR
• Ensure all Sox requirements are completed
  
  

• Working with AR team members to provide necessary data to resolve tickets
• Submit and prioritize tickets in HighRadius High-five, Hershey Incident, and JIRA
• Following up to ensure tickets are closed
• Providing reporting on ticket status to Managers
• Ticket Tracking to find root cause and reduce future tickets
  
  

• Special Projects
• Oversee Trade automation scripts (moving to BOTS)
• Review CPA customers and ensure working properly
• Monitor use of correspondence for requesting unidentified paperwork
• Mentor
  
  

• Must have 5 to 8 years Accounts Receivable, customer deduction management, HighRadius, or related experience
• Established track record of using computer-based ticket systems both internal and external is a must
• Proficiency in the use of the Microsoft Office Suite - Word, Excel, SharePoint, is a must
• Experience with SAP Accounts Receivable applications and SAP Business Warehouse is highly preferred
• Experience with HighRadius Cloud applications is preferred
• Experience with Microsoft Power BI is a plus
• Strong problem-solving and analytical skills with the ability to manage multiple priorities in a fast-paced, team environment
• Strong oral and written communication skills
• Ability to adapt communication style to meet the different audiences
• Ability to articulate ideas clearly
• Demonstrate personal leadership
  
  

• Must have at least 5 to 7 years Accounts Receivable experience (Cash App, Deduction, Credit, Collection, Billing, or related experience)
• Must have an experience managing, troubleshooting, and fixing system issues for Accounts Receivable modules
• Must have experience with an established track record of using computer-based ticket systems both internal and external
• Must have advanced skill in Microsoft Office
• Experience with High Radius and S4 system is highly preferred
• Experience with SAP and Power BI is a plus
• Must be amenable to work on a pure night shift (8:00pm to 5:00am) schedule