Content Management Specialist

Role: Junior Content Management and Automation Specialist

Location: Makati - Hybrid - 2x a week onsite

DUTIES AND RESPONSIBILITIES

Document Management & Process Improvement

• Manage end-to-end document creation in the Objective Keystone system to ensure accuracy and client brand consistency.
• Analyse and refine document content to improve efficiency and ease of use for end-users.
• Conduct regular reviews of documents to ensure that the design, text, fields, and rules are set up correctly in the system.

Client and Team Collaboration

• Report directly to the Operations Director.
• When needed, communicate and offer guidance to clients to help them make informed decisions and provide troubleshooting support.
• Be present in team meetings, participate in annual business strategy off-site (currently held in Sydney, Australia), and contribute to a culture of open communication.
• Keep clients, colleagues, and systems updated on project progress and proactively address potential delays.

Workplace Conduct

• Maintain professionalism, integrity, and respect in all interactions with team members, clients, and suppliers.
• Comply with WHS (Workplace, Health and Safety) obligations and take responsibility for your own health and safety, as well as encouraging good behaviour across the business.
• Effective management of workload; stay flexible to meet changing business needs.
• Coordinate work schedule and schedule changes with the Operations Director to align with business and client needs.

QUALIFICATIONS

• Proven experience in Content Management.
• Meticulous attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Applications (Word, Excel, PowerPoint).
• Experience in team communication platforms such as Slack/Teams.
• Basic understanding of databases.
• Experience in HTML/CSS is preferred.
• Experience with Python or JSON coding is preferred.
• An interest in design.

What's in It for You:

• Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
• Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
• Free Unlimited Barista Coffee and Drinks: Enjoy refreshments from our cafe and beverage bar.
• Dynamic Open Spaces: Conducive for productivity and creativity.
• State-of-the-Art Security: Ensuring your safety and peace of mind.
• Game Rooms: Take a break and unwind with our recreational facilities.
• Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
• Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
• A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
• Global Impact: Be part of something bigger and make a difference on a global scale.