AppWorks Consultant

Opentext - The Information Company

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

YOUR IMPACT

The AppWorks Consultant will be responsible for developing applications using the OpenText low-code development platform, setting up and configuring systems for each clients unique requirements.

What The Role Offers

• Work closely with end clients in order to prioritize different working items.
• Establish implementation capabilities and limitations, performance requirements and interfaces for the end-user solution.
• Deliver efficient solutions using low-code: analyze clients business, systems, and workflow processes and come up with solutions that meet customers needs
• Carry out solution testing: ensure efficient on-boarding processes for new clients; carry out root-cause analysis to develop logical conclusions and suggest alternative configurations
• Overall ownership of solution implementation: be in charge of assigned customer projects, ensuring timely and efficient communication and solutions are delivered to plan
• Coordinate and execute testing with customers to ensure successful implementation.
• Participate in the entire application lifecycle, focusing on coding, troubleshooting & debugging
• Gather and address technical & design requirements
• Responsible for tracking repeated incidents or incidents that happened for multiple markets (Problem Management)
• Deployment of releases, patches and hotfixes
• Application installation, setup and configuration
• Automation of repetitive tasks
  
  

What You Need To Succeed

• Educational Requirement: Computer Science degree/other technical discipline or equivalent experience
• 3-8 years of working experience as an IT professional (2-5 years in low-code development)
• Strong knowledge and hands-on experience in web technologies such as HTML, CSS, Java or .Net, XML, SOAP, REST API, JSON, SQL, Web Services
• Experience in various Operating Systems like Linux, Windows
• Should be able to work with the scrum agile methodology
• Experience in supporting AppWorks on-premises version 16.x. and cloud version 20.x. is a plus
• Very good logical thinking & quick at learning & exploring new frameworks.
• Willingness to work as a member of a team, including participating in peer code reviews & maintaining project & operational documentation
• Strong Customer focus, customer satisfaction oriented
• Quick learner and able to retain a broad range of information in a rapid and complex technical environment
• Demonstrate problem-solving skills and logical thinking techniques and have excellent attention to detail.
• Ability to handle multiple priorities in a fast-paced environment and be able to work independently.
• Must possess effective time management skills.
• Must have excellent communication (written and oral) and interpersonal skills.
• Must be willing to be on-call beyond normal working hours and on weekends.
• Must be willing to work on shifts (can be ASPAC, EMEA or US)
  
  

OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at 1-800-499-6544.

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