Associate Director - Programme Management Lead

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Please visit our website: www.turnerandtownsend.com

• Provide strategic level guidance and act as a point of escalation for all projects in Region
• Challenge the way projects are delivered and seek continuous improvements.
• Be accountable for the coordination of account resources to determine project scopes prior to project approval.
• Support and guide the delivery of all Projects within APAC.
• Oversight of all Project Managers from a Program perspective as required to ensure project compliance with account standards
• Ensure use of Project Management systems and tools, training of delivery Project Managers to ensure the full deployment of systems and tools.
• Prepare and maintain the capital expenditure plan in accordance with Client budgeting approval process.
• Support and guide the Area / Country Project Business Lead in the early preparedness and identification of PM resources needed to meet project demand throughout the region, as appropriate.
• Understand the client’s business and be the spokes person for positioning their projects with the business in a business context
• Ensure application of and provide training on documents defining the project
• Support management in the sourcing, assessment and early preparedness of qualified variable project management staff in line with project pipe-line work across region.
• Oversee the onboarding of all project resources to the region
• Prepare and maintain the projects procurement strategy for the region 
• Provide oversight of project delivery to ensure project documentation is accurate, co-ordinated and properly documented. 
• Ensure the use of the Project Management System, training of variable staff to ensure the full deployment of systems and tools.
• Perform periodic spot-audits of Project documentation on active projects
• Work closely with Project Managers to establish communication procedures and filing systems for projects and set up appropriate tracking of necessary approvals of all kinds.
• Ensure active Risk Management and Value Engineering are applied to projects.
• Ensure all parties understand the account goals prior to start of project and monitor throughout project for compliance to standards and Playbook processes at a Program management level specifically to manage key milestone deliverables.
• Ensure Project team is coordinated with all other Property service lines in the preparation, delivery and hand-over of project work.
• Support the development of early project scope, cost, schedules and providing critical due diligence project support.
• Support Project Managers to ensure invoices are reviewed for conformity with documentation requirements and the completion status and processed in a timely manner.

• Minimum 10 years’ project management or construction management experience, or any similar combination of education and experience.
• Program Management qualification and at least 4 years’ experience in a similar role
• Must be detail-oriented, analytical and computer-literate with proven leadership skills.
• Knowledge and understanding of construction practices and techniques, contract laws, project controls and building support systems.
• Proven record of providing excellent internal and external customer service
• Excellent interpersonal skills and problem-solving ability.
• Strong verbal/written communication skills in both English and local language where appropriate.

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