Specialist - Sales Support 24D25

The Specialist - Sales Support is a crucial position that serves as the backbone of the sales team, ensuring that all sales processes are streamlined and efficient. This role involves providing comprehensive support to the sales department, helping them achieve their targets by managing sales documents, coordinating with other departments, and providing insights from sales data. As a Specialist in Sales Support, you will collaborate closely with the sales representatives and management to optimize customer satisfaction and enhance sales workflows. Your efforts will directly contribute to the seamless operation of the sales team and the overall success of the company. Strong organizational skills, attention to detail, and the ability to analyze data are essential for this position.

Responsibilities

• Assist sales team with preparing and processing sales orders and contracts.
• Coordinate with other departments to ensure timely delivery of products and services.
• Maintain accurate records of sales activities in the company's CRM system.
• Generate and analyze sales reports to assist in forecasting and planning.
• Provide support in managing customer inquiries and resolving their issues.
• Develop and maintain strong relationships with key clients and stakeholders.
• Facilitate communication between the sales team and other internal departments.
• Assist in organizing sales meetings, presentations, and events as needed.
• Ensure compliance with company policies and procedures in all sales activities.
• Enhance sales productivity by identifying and recommending process improvements.
• Support the training and onboarding of new sales team members.
• Stay updated on the latest industry trends and incorporate insights into strategies.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in a sales support or similar administrative role is required.
• Excellent organizational skills and attention to detail are essential.
• Strong proficiency in Microsoft Office Suite and CRM software applications.
• Effective communication skills to interact with team members and clients.
• Ability to multitask and prioritize tasks efficiently under tight deadlines.
• Strong analytical skills to interpret sales data and generate insights.