Administration Officer Level 3

Employment Type: Casual

Position Classification: Administration Officer Level 3

Remuneration: $35.84 - $36.96 per hour plus superannuation

Hours Per Week: up to 38

Requisition ID: REQ653577

Application Close: Sunday, 26 April 2026

Dedicated Administration Officer committed to supporting South Eastern Sydney Local Health District in delivering exceptional, patient-focused care. Experienced in fast-paced Emergency Department administration, including reception, patient management, and accurate data entry. Reliable and efficient, ensuring smooth operations and high-quality service delivery.

Benefits

• A workplace culture with a foundation that promotes person centred care approaches and staff wellbeing
• Orientation and supported transition into your new role
• Targeted clinical stream education programs affiliated with university partners
• Development pathways that are aimed at career progression
• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave
• Salary Packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing
• Corporate health and fitness program, discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members
• Discounted Private Health Insurance
• For more information on careers and benefits of working for SESLHD, visit our page.
  
  

The Role

• The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
• SESLHD is committed to improving the care provided to our patients in line with our vision of Working together to improve the health and wellbeing of our community.
• Provide a range of administrative and clerical support services to enable the Emergency Department of Sydney/Sydney Eye Hospital to achieve its objectives in a timely, reliable and efficient manner.
• Responsible for efficiently and effectively carrying out all administrative duties in the Emergency Department, including but not limited to: reception duties, patient management, medical record management, billing/cashiering, Switchboard duties and accurate data entry for all patient transactions using the Hospital’s Patient Administration System ( PAS) and Scheduling systems.
  
  

Where youll be working

Prince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.

Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.

Targeted Questions

If you believe you are a strong fit for this role, please provide a detailed response to the selection criteria below

• Proven track record of delivering exceptional customer service and achieving high levels of customer satisfaction across a diverse clientele
• High level interpersonal, written and verbal communication skills with demonstrated computer literacy and the ability to respond to a range of enquiries to determine the appropriate response in a complex work environment
• Effective time management skills with the ability to perform a wide range of administrative tasks, demonstrating initiative to think on our feet and problem solve in a demanding work environment
  
  

Need more information?

• Click here for the Position Description and SESLHD Expected Standards
• Find out more about applying for this position
  
  

For role related queries or questions contact Julia Campbell on julia.campbell@health.nsw.gov.au

Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

Reasonable Adjustments

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-POWH-SSEH@health.nsw.gov.au and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• An eligibility list may be created for future vacancies
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website

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