Job Description

  • Provide prompt and professional responses to customer inquiries via chat.
  • Assist customers with product information, troubleshooting, and issue resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Participate in training sessions to enhance knowledge of products and customer service procedures.

Requirements

  • Educational Qualifications: Diploma in a relevant field
  • Experience Level: 02 years
  • Skills and Competencies: Excellent communication and interpersonal skills
  • Skills and Competencies: Strong problem-solving abilities
  • Qualities and Traits: Customer-focused and empathetic
  • Qualities and Traits: Ability to work in a fast-paced environment


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Davao Region
Company Website: http://metacomsolutions.com Job Function: Customer Service
Company Industry/
Sector:
Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer


About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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