Store Manager (225-1016)

The role of a Store Manager is pivotal in the successful operation and management of a retail store. As a Store Manager, you will be responsible for overseeing all aspects of store performance, including financial management, customer satisfaction, employee engagement, and overall store maintenance. You will be the leader who shapes the store culture, motivates the team, and implements strategies to achieve sales goals. This position requires a blend of strategic planning, people management, and problem-solving skills to ensure the store operates efficiently and provides superior shopping experiences. The Store Manager must be proactive in identifying opportunities to enhance store operations while fostering a positive and professional work environment.

Responsibilities

• Oversee daily store operations, ensuring efficient and smooth workflows within the store.
• Develop sales plans and strategies to meet and exceed store financial objectives.
• Hire, train, and supervise store staff, ensuring high levels of performance and morale.
• Conduct regular staff meetings to communicate goals and align team efforts with store objectives.
• Manage inventory levels, ensuring optimal stock availability and accuracy at all times.
• Implement merchandising strategies to enhance product visibility and customer engagement.
• Maintain excellent customer service standards to enhance client satisfaction and loyalty.
• Analyze store performance data to identify areas of improvement and implement corrective actions.
• Coordinate and ensure compliance with store policies and health and safety regulations.
• Oversee cash management practices, ensuring accurate financial operations and reporting.
• Develop and execute promotional activities to attract and retain customers.
• Build and maintain strong relationships with suppliers, partners, and the community.

Requirements

• Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
• Proven experience as a Store Manager or in a similar role within retail operations.
• Strong leadership skills with the ability to motivate and manage a diverse team effectively.
• Excellent problem-solving skills, with a strategic approach to overcoming challenges.
• Exceptional customer service skills with a customer-oriented attitude.
• Good understanding of retail management best practices, policies, and procedures.
• Strong communication and interpersonal skills to effectively liaise with staff and customers.
• Proficiency with relevant software applications, including MS Office and retail management systems.