Security Technical Administrator

Department

Security & Surveillance Technology

Employee Type

Probationary

Job Responsibilities

• Participates in technical research and development to enable continuing innovation within the security technology infrastructure.
• Ensures that coordination with other business units is well established regarding their access rights for secured door is implemented in accordance to the hierarchical treatment for door access.
• Maintains system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners to perform their duties securely and efficiently.
• Will assist technical and operational teams; and support of operations staff in executing, testing and maintaining the security technology solutions.
• Manage and maintain the Security Alarm, Access Control, Key Management, Radio communications systems as well as other aspects of the security system.
• Performs Moves, Adds, and Changes for devices.
• Manage and resolve outages, which include: Conduct troubleshooting and preventive maintenance for the system.
• Provide project and proactive technical support.
  
  

• College Diploma or Bachelors Degree Holder.
• Major in Electronics, Computer Science, Automation engineering or equivalent would be an advantage.
• More than 2 years’ experience in customer services, preferably in security, IT, electronics, automation or related fields.
• Experience in hospitality or Casino environment is desirable.
• Previous experience administering security technologies including Access Control, Security Alarm Systems, and Key Management Systems preferred, Building. Management Systems, Fire Alarm Systems and Property Management System would be an advantage.
• Strong verbal and written English language skills is essential.
• Must be able to work in a team environment and be able to interact with customers, and teammates and collaborate to ensure plans and identified solutions meet customer needs and expectations.
• Must be able to manage projects within the scope of responsibility, be able to prioritize project plans and deliverables, as well as be able to multi- task for customers in a fast-paced environment.
• Must be able to learn new concepts, skills, and tools in a relatively short space of time.
• Must be able to handle high- pressured environments while keeping a smile and a good sense of humor.
• Be able to identify , analyze and devise solutions to infrastructure system problems.
• Must have effective communication skills including written , verbal, and listening.
• Must be able to interact with clients, leadership, technical support, and operation personnel in a professional manner.
• Must be Detail-oriented.
• Knowledge of Security systems is an advantage.
• Knowledge of network and operating system administration and knowledge of application support.
• Good computer hardware, software, WAN/LAN, and MS Office skills.
• Proven ability to build relationships with clients, users, and colleagues.