Job Description

This position shall be responsible for handling all cash, cheque, and electronic payment transactions related to non-life insurance policies. This role ensures accurate premium collections, timely issuance of receipts, proper reconciliation of daily transactions, and compliance with company financial policies and regulatory requirements.

Key Responsibilities

  • Receive and process premium payments (cash, cheque, online transfers, POS) from customers and agents.
  • Issue official receipts and ensure accurate posting of transactions in the insurance system.
  • Balance daily cash collections and prepare end-of-day reports.
  • Forward collections to authorized accounts in a timely manner.
  • Maintain proper documentation for all financial transactions.
  • Coordinate with underwriting, claims, and accounts departments on payment-related matters.
  • Handle customer inquiries regarding payments, refunds, and billing issues.
  • Ensure compliance with company policies, internal controls, and regulatory standards.
  • Support branch audits and provide required financial documentation.
  • Maintain confidentiality and security of cash and financial records.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Cebu Central Visayas
Company Website: https://www.cibeles.com.ph/ Job Function: Customer Service
Company Industry/
Sector:
Insurance

What We Offer


About the Company

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