Job Description
Be part of a passionate team and create opportunities!
CALL CENTER AGENT (ON-SITE or HYBRID)
Job Description
- Outbound calls for surveys, lead generation, event invitations, and/or sales.
- Inbound calls to resolve customer queries or close lead/sales.
- Data entry to update customer relationship management (CRM) software.
- Respond to emails.
- Create reports using Microsoft Office and Google Drive.
- Meet service level agreements set forth.
- Perform other duties as assigned.
- Must be willing to work on-site in Batangas City.
- Excellent English communication skills.
- Typing Speed: at least 40WPM.
- Ability to work under pressure.
- Ability to multitask, prioritize and manage time efficiently.
- Customer orientation and ability to adapt and respond to different types of personalities.
- Intelligent.
- No BPO experience required; fresh graduates are welcome to apply.
- Full-time and long-term employment.
- Basic Salary + government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
- Salary will be based on: Skills, Attitude, Performance, and attendance.
- Opportunity for regularization and promotion.
- US and Canadian clients.
- Shift: Graveyard, Monday to Friday, and Saturday as needed.
- Scholarship program duration: 8 to 10 days.
- Guaranteed monthly base pay: ₱15,500–₱18,000.
- Performance-based incentives: up to ₱7,000/month.
Job Details
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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