Technical Projects VA

To be considered you HAVE to complete this screener: https://thorteaches.com/techva

Type of Position: Full-time (40 hours per week) long-term position

Working Time Zone: Flexible (United States working hours are not required)

Job description:

ThorTeaches is an online educational services company that specializes in video-based training in the IT and cybersecurity field. We are currently seeking a Technical Projects Virtual Assistant to provide both administrative and technical support to our team while working remotely.

In this role, you will be responsible for performing various project-related technical and non-technical tasks and administrative duties. Duties include responding to WordPress management, video/audio editor, AI video/audio generation, GenAI, AI automation (N8N), technical troubleshooting, light programming, and at times, customer queries, maintaining mailing lists, conducting basic research, and creating and formatting documents in Word, Excel, and PowerPoint.

The ideal candidate will be highly organized, eager to learn, and capable of delivering high-quality work independently. We aim to find a long-term team member who is ready to grow with our company.

The role is a non-sales role focused on enhancing our customer experience and supporting our educational platforms growth.

Must Have:

• Experience with WordPress and website management.
• Audio/Video editing experience.
• Familiarity with programming languages and concepts (advantageous).
• Familiarity with Generative AI and AI automations like N8N and Zapier (advantageous).
• Competency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficiency in following detailed instructions.
• Must have the internal drive to take action and the ability to initiate tasks.
• A keen eye for detail.
• Previous experience as a virtual assistant or in a similar role.
• Strong time management and organizational abilities.
• Capable research skills with the ability to summarize findings effectively.
• Webcam and Microphone for video meetings

Nice to have:

• AI video and audio creation experience.
• Knowledge of IT and cybersecurity basics.
• Understanding of computer systems and software, including large data file handling.
• Exposure to information security principles and practices.
• Engagement with students and audiences on social media platforms.
• Proposing improvements to current processes.
• Provide daily workday reports on tasks and notable customer reviews.

Hardware requirements:

• PC (laptop/desktop) with minimum specs (You will be working on large video files, that takes a lot of resources):
• Windows 10/11 or macOS (recent versions)
• 16 GB RAM
• 256 GB SSD storage minimum (video/audio files are large)
• Processor: Intel i5/AMD Ryzen 5 or better
• Stable internet connection:
• 25 Mbps download minimum (50+ Mbps preferred)
• 10 Mbps upload minimum (for video uploads)

Other Nice-to-Have:

• Dual monitors for improved productivity
• Backup internet connection, Power backup/UPS recommended (for internet/power interruptions)
• Dedicated quiet workspace
• Smartphone for emergency communications and 2FA
• E-learning or IT/cybersecurity content experience

What We Offer:

• Starting Salary: $700-1200 USD per month, dependent on experience.
• 75% salary in the training period, it can be up to 3 months, but most members finish it in 2 weeks.
• Profit sharing and 13th month
• 15 days Paid vacation days (Accrued one day per month, 3 at EOY), unused days carry over for 1 year.
• 10 paid holidays per year
• HMO allowance ($100 /month) – 6 months after trial period.
• Internet allowance ($40 /month).
• 100% remote, flexible working hours (except the Mandatory Monday morning team meeting, 8:00 PH time)
• Professional development with access to 50+ professional development courses (more being added as needed)
• Opportunities for certification exams
• Supportive, growth-oriented culture

Work Commitment:

• This is a full-time position with excellent compensation and benefits
• We expect this role to be your primary professional commitment

• Other freelance/part-time work MAY be acceptable IF:
• It doesnt conflict with your responsibilities or schedule here
• It doesnt violate our NDA or non-compete agreements
• You maintain consistent quality and availability for our work
• Youre transparent about any potential conflicts
• You get written approval for it from leadership

Important Note About Our Culture:

We operate differently from traditional hierarchical organizations.

We expect you to:

• Ask questions when something isnt clear
• Propose better ways of doing things
• Respectfully disagree when you have concerns
• Communicate directly with leadership about any issues

To be considered you HAVE to complete this screener: https://thorteaches.com/techva