Healthcare Receptionist

Overview

Act as the vital link between patients and their healthcare journey by managing first touchpoints and the booking process. Working remotely with a close-knit team, you will ensure smooth operations and professional communication to optimize the patient experience.

Schedule:

• Part-time (20 hours per week) Monday, Wednesday, and Thursday | 9:00 AM – 4:00 PM Australian Eastern Daylight Time (AEDT)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring

Responsibilities

• Manage and maintain the patient booking system with accuracy and efficiency
• Answer incoming phone calls professionally and provide excellent patient service
• Handle email correspondence and respond to patient inquiries promptly
• Schedule and coordinate patient appointments to optimize practice workflow
• Organize and coordinate administrative work activities remotely
• Support the on-site healthcare team with essential administrative tasks
• Maintain accurate patient records and booking information
• Collaborate with in-person receptionist and nursing staff for seamless operations

Requirements

• Healthcare industry knowledge and experience strongly preferred
• Excellent English communication skills with clear, professional phone manner
• Strong organizational abilities and proven multitasking skills
• Experience with booking systems and patient scheduling platforms
• Reliable internet connection and professional home office setup
• Ability to work independently while maintaining team collaboration
• Bonus if you have experience with healthcare administrative software
• It helps if you’re familiar with medical terminology and patient privacy requirements

Side Note

• This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

• Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.

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