Administration And Contract Officer

OVERVIEW:

The role of Administration and Contract Officer is to provide comprehensive assistance to the leadership team of the client in various sales administration duties. While the clients office in Melbourne offers substantial support, this position is primarily responsible for independently handling essential business tasks, including contract management, CRM data input, and electronic file organization

JOB DESCRIPTION / RESPONSIBILITIES

As Administration and Contract Officer you are:

• Responsible for requesting and issuing contracts via DocuSign. Ensure land and build contracts are requested correctly from vendors and builders and contracts are issued to the correct stakeholders via DocuSign
• Responsible for data entry into CRM and Dropbox. Ensure these platforms are well utilized, and up to date to support effective business operations and accurate reporting. This includes entry of all required information into the Salesforce CRM and saving all required documentation in Dropbox such as:
• Entering new property sales into Salesforce
• Updating Salesforce with information about existing property sales such as deposit payments and contract of sale information
• Creating new Dropbox folders for new property sales
• Updating Dropbox to include all documentation
• Monitor DocuSign to ensure contracts are being signed and executed. Monitor the DocuSign platform to ‘resend’ contracts as appropriate and ensure they are being signed by stakeholders in a timely manner. Ensure they are shared with vendors and builders for execution once ready
• Monitor Contracts shared email inbox. Monitor day to day queries that are sent to the Contracts shared email inbox and action as appropriate
• Support performance reporting. Support leadership to report on the performance of the organization and its stakeholders. This includes reports such as:
• Obtaining pre-construction and construction updates from vendors and builders for sharing with sales partners
• DocuSign reporting
• Salesforce reporting
• Support sales team to secure sales. Liaise with external stakeholders to obtain packages and pricing as requested
• Support the sales team with the post sales process. Support Sales Consultants to ensure deals are seen through to completion. This includes sourcing and distributing contracts of sale, booking PCI’s, rental appraisals, land title dates follow up and management, vendor/channel partner updates, and simple query management
• Other projects and tasks as assigned by the CEO or leadership with the organization

BASIC QUALIFICATIONS

We are looking for someone who

• 5+ years’ experience in similar roles and organizations
• Basic to intermediate computer skills including Microsoft Office, Salesforce, Dropbox, and Xero (or similar packages)
• Excellent verbal and written communication skills
• Ability to organize and prioritize a high-volume workload and ensure tasks are completed in the right order aligned with business priorities
• An ability to build and nurture strong working relationships with stakeholders and to manage positive outcome
• Able to self-motivate and happy to work in a fast-paced environment

TYPE OF POSITION, PHYSICAL REQUIREMENTS, & EXPECTED HOURS OF WORK

• Full Time Position
• Work From Home Set up
• Can work between 8AM to 5PM AEST
• Laptop / Desktop (Minimum requirements 8 GB RAM, i5 processor & Windows 11)
• Internet Speed (Minimum of 15 MBPS)

SALARY AND BENEFITS

• Salary
• $8 AUD
• Paid Australian Holidays
• Paid Time off Benefits
• Permanent Work from Home
• HMO after 90 days
• 13th month pay bonus
• Supportive Team