Receptionist

Company Overview

Career Craft Consultants India Pvt Ltd, headquartered in Gujarat, is a prominent organization in the education industry. With a dynamic team of 51-200 employees, Career Craft Consultants is dedicated to fostering growth and innovation in the sector.

Job Overview

We are looking for a dedicated and professional Receptionist to join Career Craft Consultants India Pvt Ltd in Vadodara. This fresher-level, full-time position is an excellent opportunity for individuals with 0 to 1 year of experience looking to grow their careers. As a Receptionist, you will be the first point of contact for our organization, responsible for managing front desk activities and ensuring a welcoming experience for all guests.

Qualifications and Skills

• Proficiency in guest handling, ensuring that all visitors are greeted warmly and assisted promptly.
• A background or interest in the hospitality industry, with an understanding of professional etiquette.
• Experience or training in front desk management, with a focus on maintaining organized and efficient operations.
• Strong data entry skills, maintaining accuracy and attention to detail in all documentation processes.
• Exposure to or interest in the aviation industry, highlighting a versatile skill set in customer-oriented roles.
• Excellent customer service skills, dedicated to ensuring client satisfaction and addressing inquiries efficiently.
• Effective communication abilities, both verbal and written, to interact with diverse clients and staff.
• Ability to work collaboratively within a team environment, providing support and assistance as needed.

Roles and Responsibilities

• Act as the first point of contact for guests and clients, providing a friendly and professional reception experience.
• Manage all front desk activities including greeting visitors, answering phones, and directing inquiries appropriately.
• Perform data entry tasks accurately, maintaining records and documentation as required by the company.
• Assist with scheduling and coordination of meetings, appointments, and travel arrangements for staff.
• Support administrative tasks to ensure smooth office operations, including mail distribution and inventory management.
• Ensure the front desk area is kept clean, organized, and presentable at all times.
• Handle customer queries and complaints efficiently, escalating issues to relevant departments when necessary.
• Coordinate with internal teams to facilitate communication and enhance customer service delivery.