executive
Talentmate
India
19th September 2025
2509-5643-143
Job Description
Position
Executive
Job Title
Executive - CQC
Job Grade
G12A
Function
Corporate Quality Compliance
Sub-function
Product Quality Complaints
Manager’s Job Title
Senior Manager-1
Skip Level Manager’s Title
Head of Global Quality Systems Complaints
Function Head Title
Linda Savage
Location:
R & D Tandalja, Vadodara
No. of Direct Reports (if any)
Nil
Job Summary
- Logging of Product Quality Complaints (PQC) in the database (TrackWise).
- Acknowledge the complaints to the complainants.
- Follow up with the complainant for complaint sample and additional information to support Product Quality investigation.
- Providing the response letter to the complainant.
- Coordinate with other stakeholders involved in the complaint handling process.
- Reconciliation of received market complaints.
Product Quality Complaints log in management.
Travel Estimate
Less than 5%
Job Scope
Internal Interactions (within the organization)
Yes
External Interactions (outside the organization)
Yes
Geographical Scope
India
Financial Accountability (cost/revenue with exclusive authority)
Nil
Job Requirements
Educational Qualification
M.Sc / B.Pharm
Specific Certification
Nil.
Skills
Hands on experience in computer handling.
Good Knowledge in MS Office.
Fluency in English.
Experience
0 to 3 years
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Job Details
| Role Level: | Executive-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Vadodara ,Gujarat |
| Company Website: | http://www.sunpharma.com | Job Function: | Sales |
| Company Industry/ Sector: |
Pharmaceutical Manufacturing | ||
What We Offer
About the Company
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