Associate Relationship Manager

Job Requirements

Role/Job Title: Associate Relationship Manager

Business: Retail Liabilities

Function/ Department: Branch Banking

Place of work: Branches

Roles & Responsibilities

a) Managing and Building portfolio of Key Clients by engaging and providing them need based solutions leading to increase in their existing share of wallet

b) Acquiring HNI customers and on-boarding them to Privilege Program

c) Deepening existing banking relationships by Cross selling Products and solutions

d) Ensuring compliance with branch SOP and control in sales and service

e) Acting as an interface between bank and its Key customers to provide complete banking solutions, portfolio Management, Wealth Management and customer servicing

Secondary Responsibilities

a) Regularly conducting activities in the catchment to acquire HNI customers and build a strong visibility for IDFC First Bank

b) Working on Key Central Initiatives (1 Mn Framework) and seeking regular referrals from existing customers

c) Collaborating with other team members and support functions to provide products and service offerings to customers

Key Success Metrics

NTB acquisitions, Increasing customer share of wallet by deepening and cross selling