Senior Data Insights And Visualisation Analyst

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.

About The Senior Data Insights & Visualisation Analyst Role…

This role will be part of Enterprise Data Management & Analytics team and will be responsible to support Business with advanced Analytics and insights to highlight opportunities or any risks for effective decision making. In this role as Senior Data Insights & Visualisation Analyst, you will drive product self-service dashboards initiatives end-to-end, while supporting new initiatives to enhance the various data analysis and visualization efforts across reference data domains.

What You’ll Do…

• Analysing complex business data to identify trends, patterns, and anomalies relevant to business reporting
• Designing and building maintainable and scalable Tableau visualisations with the ability to tell compelling stories to drive business decisions.
• Process mapping and optimisation.
• Eliciting and defining user needs and translating them into functional requirements
• Developing proactive and predictive data-driven insights and reports that drive strategies and support decision-making.
• Execute complex database (having 10M+ rows) queries to support in-depth data analysis and product insights.
• Excellent problem-solving and critical thinking skills with an ability to research external data from trusted sources
• Perform data reconciliation and ensure data integrity and reliability. Scrutinise data for quality and accuracy and create final synthesised data set(s) for analysis. Should be able to do Root-cause analysis.
• Collaborate with cross-functional teams to understand their data needs and translate them into tailored, user-friendly reports.
  
  

• Extensive years of demonstrated experience in Business/ Data Analysis
• Strong analytical skills and attention to detail, with the ability to meet deadlines.
• Proficiency in Excel, SQL and Python for data analysis
• Experience with visualisation tools like Tableau to present insights.
• Experience working with sources such as SalesForce/ Zuora/ Marketo/ Intercom would be highly advantageous.
• Familiarity with Analytics Engineering tools like DBT would be highly advantageous.
• Experience with CI/CD processes involving Git would be advantageous.
• Experience with SFDC, Git and AI tools is advantageous
• High level of skill in the application of analytical, conceptual and problem-solving techniques to provide meaningful reports
• Analytical thinker, problem solver and team player
• Exceptional communication skills
  
  

• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Flexibility to work in a Hybrid model (2-3 days in-office)
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement