Junior Social Media Specialist

Introduction

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

Gallagher Center of Excellence is seeking to hire a Junior Social Media Management professional for its GCOE Business Enablement vertical.

In this role, you will support the creation and execution of social media strategies aimed at increasing follower growth, engagement, and brand visibility across platforms.

You’ll be responsible for managing social media content, ensuring efficient campaign execution, and maintaining accuracy and consistency in brand messaging.

This position is ideal for someone who loves social media, keeps up with the latest algorithm changes, and has an eye for whats trending in the digital space. You will also collaborate with a global team based in Rolling Meadows, Chicago, and other international locations.

How Youll Make An Impact

Responsibilities:

• Assist in developing and executing social media strategies to increase followers, engagement, and platform performance.
• Support content production tailored to platform nuances and audience preferences.
• Maintain and update social media content calendars in sync with campaign goals.
• Monitor social media platforms, respond to comments, and engage with communities to build brand affinity.
• Keep up with evolving social media algorithms, platform updates, and digital trends to optimize content strategy.
• Use social media marketing tools like Hootsuite, Sprout Social, or equivalent to manage scheduling and analytics.
• Collaborate with key stakeholders to understand social media requirements.
• Support community building and moderation efforts across key channels.
• Create and oversee social media campaigns.
• Resolve queries efficiently across social platforms with professionalism and brand tone.
  
  

Competencies

• Attention to Detail: Ensures accuracy and thoroughness in all social media updates and campaign deliverables.
• Communication: Demonstrates strong oral and written communication skills. Effectively conveys information and ideas to team members and stakeholders.
• Platform Awareness: Demonstrates awareness of current trends, algorithm shifts, and platform features to enhance strategy.
• Growth Mindset: Demonstrates curiosity and a strong eagerness to learn, adapt, and evolve within the fast-changing social media landscape.
• Problem Solving: Identifies and resolves issues effectively. Demonstrates a pragmatic approach to finding solutions.
• Collaboration: Works well within a team environment. Actively participates in team discussions and projects.
• Adaptability: Flexible and resilient, handles various demands both planned and unplanned. Adjusts to new processes and tools quickly.
• Time Management: Manages multiple tasks and projects simultaneously. Prioritizes work to meet deadlines.
• Technical Proficiency: Basic knowledge of social media marketing tools like Hootsuite and Sprout Social. Continuously seeks to improve technical skills.
• Customer Focus: Understands and addresses customer needs. Strives to improve the user experience for social media followers.
  
  

About You

Qualifications:

• Minimum Required Degree: Bachelors degree in marketing, communications, or related fields.
• Preferred Degree: Bachelors degree in marketing, communications, or related fields.
• Certificate(s)/Special Training: Basic training in social media marketing tools.
• Experience ( Career Level Guide)
• 2 - 4 years of social media management or related experience.
  
  

Knowledge, Skills and Ability:

• Basic knowledge of social media platforms and marketing tools.
• Understanding of social media analytics.
• Strong written, verbal, and editorial skills.
• Ability to handle multiple tasks and projects simultaneously.
  
  

Additional Information

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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