Associate Specialist Business Analyst

Job Description

Job Description

We are seeking a motivated and detail-oriented Business Analyst to join our operations team. The ideal candidate will play a crucial role in enhancing our operational efficiency by creating essential documentation, designing user onboarding experiences, and supporting the IAIO team in various organizational activities.

Key Responsibilities

• Onboarding Experience Design
• Collaborate with cross-functional teams to design an engaging and effective onboarding experience for our software product tailored to different user profiles.
• Process Improvement
• Identify opportunities for process improvements within operations and propose innovative solutions to enhance efficiency
• Develop and document process models, workflows, and use cases.
• Technical Documentation for Delivery team
• Collect and analyze business requirements from stakeholders, including end-users, product managers, and other relevant parties
• Standardize taxonomy, mappings and metrics ensuring the product aligns with needs of variety of stakeholders
• Onboarding and Training Documentation for users
• Develop and maintain comprehensive documentation, including playbooks, newsletters, release notes, and presentations to support operational processes and projects.
• Create training materials and resources that facilitate a seamless transition for new users.
• Ensure that all documentation is clear, concise, and accessible to relevant stakeholders.
  
  

Qualifications

Education & Work Experience Requirements

• Bachelor’s degree in Business Administration, Management, Information Technology or a related field with at least 3+ years work experience; or Master’s degree in relevant field, with 2+ years work experience
  
  

Skillset

Candidates must have -

• Experience in business analysis, documentation, or operational support.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and project management tools.
• Excellent organizational skills and ability to adapt to priorities.
• Tech-savvy, understand technical terminologies
  
  

Candidates are desired but not mandatory to have -

• Technical writing skills
  
  

Familiarity with project management tools

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Not Applicable

Shift

Valid Driving License

Hazardous Material(s)

Required Skills

Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning

Preferred Skills

Job Posting End Date

07/31/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R345963

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