Area Manager - Debt Management Services - COE Senior Area Manager - Debt Management Services - COE

Location Name: Pune Corporate Office - Weikfield

Job Purpose

Objective is to create a virtuous cycle of improvement in our product & process to increase ease for our DMS Field team to run their daily activities.

• Ensuring timely delivery of Legal system related project & respective deliverables
• Ensuring timely communication to stakeholders on project deliverables
• Working experience of Mobile App will be an added advantage
• Responsible for management of operational issues arises in DMS Legal system and to provide support to field team
• Understanding of how collection works and interference of legal system work flow will be an added advantage.
• Preparation of management MIS on various IT projects and deliveries
• Understand change requirements to raise user stories and BRD with ITCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes
  
  
  

• To manage daily BAU’s and assigned project status and progress.
• Skill set for BRD and User Stories write-up
• To create Test Cases Scenario to perform Biz UAT
• Domain experience in Debt Management services will be an added advantage
• Defined KPI daily monitoring