Team Leader Operations - Darkstore

Job Overview

Purplle’s Quick Commerce platform delivers beauty and personal care products with speed and precision. Our dark store network is the backbone of this promise, with Store Incharges playing a critical role in ensuring smooth daily operations and operational excellence.

We are looking for a proactive and responsible Store Incharge to manage end-to-end dark store operations, maintain service levels, and lead the store team efficiently in a fast-paced quick commerce environment.

Key Responsibilities

• Ensure timely picking, packing, and dispatch of orders as per defined SLAs
• Maintain hygiene, safety, housekeeping, and 5S standards inside the dark store
• Manage manpower planning, shift allocation, and prepare duty rosters
• Conduct daily team huddles and ensure smooth coordination among staff
• Perform daily inventory audits and maintain stock accuracy
• Monitor stock movement and ensure product availability at all times
• Optimize store space utilization for better operational efficiency
• Ensure compliance with safety protocols, SOPs, and operational standards
• Share daily performance reports and operational updates with management
• Coordinate closely with logistics, HR, and operations teams for seamless execution
• Handle escalations related to manpower, dispatch delays, and store discipline
  
  

Qualifications

• Graduate in any discipline (Preferred: Operations, Logistics, Retail Management)
• 1–3 years of experience in dark store, warehouse, retail, or e-commerce operations
• Strong team handling and leadership skills
• Good problem-solving and process adherence capabilities
• Basic proficiency in Microsoft Excel
• Familiarity with WMS (Warehouse Management System) is preferred
  
  

What We Offer

• Fast-track career opportunities in a rapidly growing quick commerce environment
• Hands-on ownership and decision-making opportunities
• Performance-based recognition and career growth
• Opportunity to work with one of India’s fastest-growing beauty commerce brands
  
  

About Company

Founded in 2011, Purplle has emerged as one of India’s premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.

Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 100+ stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhouses—FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae—offering trend-driven, high-quality beauty essentials.

What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.

In 2022, Purplle achieved unicorn status, becoming India’s 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.

With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India’s booming beauty landscape, revolutionizing the way the nation experiences beauty.

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