Job Description

Job Description:

  • Expansion Project Support
  • Support warehouse expansion, renovation, and site improvement projects
  • Coordinate with contractors, lessors, and internal teams (Ops, HSE, Security)
  • Track timelines, deliverables, and readiness

KPIs:

  • Project completion within agreed timeline
  • % readiness before go-live
  • Zero major compliance issues during expansion
  • Clinic Management
  • Ensure smooth operation of onsite clinic and medical vendor performance
  • Monitor clinic reports, attendance, and incident handling
  • Ensure compliance with DOLE and company health standards

KPIs:

  • 100% clinic operational uptime
  • Timely submission of health reports
  • Response time to medical incident
  • Housekeeping Management
  • Oversee cleanliness across warehouse, offices, and common areas
  • Manage vendor performance and audit compliance
  • Ensure availability of sanitation supplies

KPIs:

  • Housekeeping audit score (target: ≥95%)
  • Zero major cleanliness complaints
  • On-time issue resolution
  • Shuttle Management
  • Manage shuttle routes, schedules, and vendor coordination
  • Optimize utilization and ensure employee accessibility
  • Address transport-related concerns

KPIs:

  • On-time shuttle adherence rate
  • Employee satisfaction (transport)
  • Cost efficiency vs. budget
  • Gate Pass Checking & Approval
  • Review and approve gate pass for materials and assets
  • Ensure compliance with asset control and security protocols
  • Coordinate with security team for proper documentation

KPIs:

  • 100% compliance with gate pass process
  • Zero asset loss incidents due to process gaps
  • Turnaround time for approvals
  • Lessor Coordination
  • Handle all facility-related concerns with building management
  • Ensure timely resolution of issues (utilities, repairs, compliance)
  • Monitor adherence to lease agreements

KPIs:

  • Resolution turnaround time
  • Zero major disruptions due to facility issues
  • Compliance with lease requirements
  • Drinking Water Deployment & Monitoring
  • Ensure sufficient water stations across warehouse areas
  • Monitor supply, hygiene, and vendor performance
  • Conduct routine inspections

KPIs:

  • 100% availability of drinking water
  • Zero quality-related complaints
  • Regular inspection compliance

Requirements:

  • Bachelor’s degree (Business, Office Management or admin related course)
  • Experience in vendor and stakeholder management
  • Strong coordination and reporting skills
  • At least 2–4 years of experience in office admin, facilities admin, or warehouse operations. Logistics or e-commerce experience is advantage
  • Operations & Facilities Management
  • Vendor Management
  • Problem Solving & Escalation Handling
  • Compliance & Safety Awareness
  • Data Tracking & Reporting Top of Form
  • People Management


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Manila
Company Website: http://careers.shopee.com/ Job Function: Operations Management
Company Industry/
Sector:
Internet Marketplace Platforms And Technology Information And Internet

What We Offer


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