Product UX Design Lead

Who We Are

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

Who You Are

A Hands-on Product UX Designer, you will take ownership of UX initiatives across multiple modules of our enterprise platform. You’ll partner closely with Product Managers, Engineers, and subject matter experts to simplify domain-heavy workflows, surface meaningful insights through design, and contribute to a best-in-class platform experience tailored to the needs of enterprise insurance users.

This role is ideal for someone who thrives in complexity, has strong systems thinking, and can balance user needs with technical and business constraints

What You’ll Do

• Lead UX design efforts across one or more core areas of our enterprise platform (e.g., Transactions workflows, dashboards, configuration tools, reporting).
• Translate complex requirements into clear, scalable design solutions.
• Collaborate with cross-functional teams to deeply understand user personas.
• Conduct and synthesize user research, usability testing, and stakeholder feedback.
• Deliver design artifacts—user flows, wireframes, prototypes, and high-fidelity visuals—that guide both product direction and technical implementation.
• Maintain and evolve our design system to ensure visual and functional consistency across the platform.
• Present designs and rationale to stakeholders with confidence and clarity.
• Mentor junior designers and contribute to UX best practices across the organization.
  
  

What You’ll Need

• A Bachelor/Masters Degree with 6–10 years of UX/Product Design experience, with a focus on enterprise platforms or workflow-driven applications.
• Experience designing for data-heavy and domain-specific platforms—bonus if in insurance, finance, or similarly complex industries.
• Hands-on experience on Figma (Highly Preferred) & any other design tools.
• Strong communication & collaboration skills, with the ability to work closely with product, engineering, and subject matter experts.
• Excellent UX fundamentals: interaction design, information architecture, usability, accessibility, and visual design.
• A strategic mindset with attention to both user experience and business goals.
• Familiarity with enterprise user expectations: configurability, scalability, and performance.
  
  

Nice To Have

• Experience designing for multi-tenant enterprise platforms.
• Understanding of insurance industry workflows, systems, or compliance considerations.
• Comfort with front-end development concepts (HTML/CSS) to better collaborate with engineers.
  
  

WHAT’S IN IT FOR YOU?

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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