IT Infrastructure Enginee

Job Title – IT Infrastructure Engineer/System Administrator

Job Location – Noida

Key Responsibilities

Operation Skills

• Administration of laptops, desktops and server systems that utilize industry best practices to meet corporate objectives.
• IT ticket management, End-user remote support, Office 365 support and and resolving a variety of internal hardware/software issues.
• Active directory user management, permissions, access rights, and storage allocations
• Deploy EC2, Antivirus, local firewalls, encryption, and all host security configuration.
• Monitor and manage IT cloud environments on AWS - Windows and Linux based.
• Manage daily audit processes, backup process, SentinelOne reports, Patch management reports and group notifications etc
• Work closely with Dev/QA/Prod/Support teams to provide support.
• Manage, Monitor, and fix issues generated from applications, cloud and security system
• Handle operating system security patching and monitoring.
• Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
• Follow Information security policies and procedures to maintain security
• Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices.
• Worked on AWS monitoring tools and server hosting
  
  

• Working technical knowledge of network, Laptops, desktops, and platform operating systems, including MS Office, MS Windows 8, 10, 11 and Server 2016 and beyond.
• Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory,
• Working experience with AWS
• Hands-on software and hardware troubleshooting experience.
• Experience documenting and maintaining configuration and process information.
  
  

• Self-Learner: self-motivated and directed, with keen attention to detail.
• Strong customer service orientation, this role will involve regular interaction with internal employees.
• Ability to present ideas and solutions in user-friendly language.
• Good written and oral communication skills; good interpersonal skills are key to this role!
• Strong analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks.
• Ability to conduct research into hardware and software issues and products as required.
  
  

• University degree in the field of computer science
• 3 years relevant work experience.
• Certifications in Microsoft and/or AWS system technologies beneficial
• Be willing and able to work flexible hours, including work in the evenings, midnight shifts, on the weekends and during holidays (scheduled and unscheduled).
• MUST be willing and able to go into the office for shifts (this role is primarily onsite)