Presales System Engineer 23O25

The Presales System Engineer plays a critical role in the sales process, working closely with the sales team and potential customers to understand their technical needs and propose effective solutions. This role requires a blend of technical acumen, excellent communication skills, and a keen understanding of the customer's business objectives. As a trusted advisor, you will deliver product demonstrations, answer technical queries, and establish the technical plans that drive sales efficiency and customer satisfaction. Your contributions will be essential in converting opportunities into successful client projects by showcasing the value and capability of the company's offerings. Join us in a dynamic, fast-paced environment where your technical expertise supports business growth and customer success.

Responsibilities

• Collaborate with the sales team to assess and identify customer requirements accurately.
• Deliver compelling product presentations and demonstrations to prospective clients.
• Understand clients' business needs to recommend tailored solutions effectively.
• Prepare and present detailed technical proposals and responses to RFPs.
• Coordinate closely with product management to relay customer feedback and insights.
• Assist in the design and architecture of the solution that meets customer needs.
• Develop strong relationships with key decision makers in client organizations.
• Provide post-sale support to ensure smooth implementation of technical solutions.
• Continuously update knowledge on technological advancements and product updates.
• Identify and mitigate technical risks which could impact client satisfaction.
• Travel to client sites as required for meetings and presentations.
• Conduct competitive analysis to position product strengths in the marketplace.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum of three years experience in a presales or technical support role.
• Proven ability to manage multiple projects and deliverables simultaneously.
• Strong understanding of customer relationship management and sales processes.
• Exceptional communication skills, both verbal and written, are essential.
• Ability to simplify complex technical solutions for diverse audiences effectively.
• Experience with network infrastructure, cloud solutions, or software development.
• Willingness to travel extensively, as required by client engagements and presentations.