IT Operations Executive 28J25

The IT Operations Executive plays a crucial role in ensuring the seamless operation of an organization's IT infrastructure. This position is responsible for overseeing and coordinating all IT operational duties, including the administration of network systems, security protocols, and user support services. The IT Operations Executive works closely with other departments to integrate technology solutions that meet business objectives. They must possess comprehensive knowledge of IT systems, a detail-oriented approach to troubleshooting technical issues, and outstanding leadership skills. Staying abreast of the latest trends in technology and implementing best practices is key for excelling in this role. Through efficient management and strategic planning, the IT Operations Executive contributes significantly to enhancing the organization's technological capabilities and productivity.

Responsibilities

• Manage and oversee all aspects of IT operations for the organization.
• Develop and implement strategic IT plans that align with business goals.
• Supervise and guide the IT support team to ensure optimal performance.
• Ensure the security and integrity of the organization's data and systems.
• Coordinate with vendors and suppliers for purchasing IT-related equipment and services.
• Monitor and analyze the performance and capacity of IT systems regularly.
• Identify and resolve technical issues in a timely and efficient manner.
• Establish and maintain IT policies and procedures across the organization.
• Oversee network systems administration, including servers and connectivity solutions.
• Provide regular updates and reports on IT operations to senior management.
• Facilitate user training and support to enhance technical proficiency among staff.
• Review and recommend technological advancements to improve operational efficiency.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT operations management and leadership roles.
• In-depth knowledge of IT systems, network administration, and security protocols.
• Strong problem-solving skills and a keen eye for detail under pressure.
• Excellent communication and interpersonal skills for collaborating effectively.
• Experience with IT infrastructure planning and development strategies.
• Ability to manage multiple tasks and projects with superb organizational skills.