Front Office Executive 21N25

The Front Office Executive plays a pivotal role in welcoming guests and clients to the organization with exceptional professionalism and warmth. As the face of the company, you will be responsible for ensuring that all visitors and callers have a positive experience from the moment they step through the door or contact the organization. This dynamic position requires excellent communication, organizational skills, and the ability to multitask in a fast-paced environment. The ideal candidate is personable, detail-oriented, and can solve problems efficiently while maintaining a calm and courteous demeanor. If you have a passion for outstanding customer service and thrive in a collaborative work environment, this may be the perfect role for you.

Responsibilities

• Greet and assist all visitors and guests with a welcoming attitude.
• Manage all incoming phone calls with professionalism and efficiency.
• Offer guidance and information to visitors and clients promptly.
• Schedule and coordinate meetings, appointments, and conference rooms.
• Maintain and update records of important details and inquiries accurately.
• Oversee the reception area to ensure it stays clean and organized.
• Handle basic clerical tasks including filing, copying, and data entry.
• Collaborate with different departments to facilitate smooth operations.
• Assist in the preparation and organization of company events and meetings.
• Ensure knowledge of staff movements in and out of the organization.
• Manage inventory of office supplies and place orders when necessary.
• Foster an atmosphere of teamwork and mutual respect at all times.

Requirements

• A high school diploma or equivalent is required for this role.
• Proven experience in a receptionist or customer service position.
• Excellent verbal and written communication skills are mandatory.
• Proficiency in Microsoft Office Suite and basic computer skills needed.
• Strong organizational skills with an ability to handle multitasking.
• A warm, welcoming attitude and strong interpersonal skills are required.
• Able to handle pressure and diffuse difficult situations gracefully.