Business Relationship Executive (225-1008)

A Business Relationship Executive is a pivotal role within an organization, focused on building and maintaining positive relationships with key stakeholders and clients. This position requires a strategic thinker who can understand client needs and provide tailored solutions to foster long-term partnerships. The Business Relationship Executive will actively seek new opportunities, enhance customer satisfaction, and drive business growth. Working closely with sales, marketing, and customer service teams, this executive plays a crucial role in ensuring that client expectations are met and exceeded. An effective communicator and negotiator, the successful candidate will develop trust and credibility with clients, providing essential feedback to internal teams to ensure continuous improvement. The role is ideal for someone who is passionate about client relations and is eager to contribute to the company's success through strategic client engagement.

Responsibilities

• Develop and maintain strong, long-term relationships with key clients and stakeholders.
• Identify, assess, and pursue new business opportunities to drive company growth.
• Collaborate with sales and marketing teams to ensure client satisfaction and loyalty.
• Regularly meet with clients to discuss their needs and concerns, offering tailored solutions.
• Act as the primary contact for addressing client queries and resolving issues effectively.
• Gather and analyze client feedback to inform product and service improvements.
• Prepare and deliver compelling presentations and proposals to prospective clients.
• Track and report on client interactions and activities, maintaining accurate records.
• Attend industry events and conferences to network and promote the company’s offerings.
• Work closely with internal teams to ensure client deliverables are met timely and efficiently.
• Identify trends and provide insights on market conditions to internal stakeholders.
• Negotiate contracts and agreements to maximize potential profits and ensure mutual satisfaction.

Requirements

• Bachelor's degree in Business Administration, Sales, or a related field.
• Proven experience as a relationship manager or in a similar client-facing role.
• Strong communication, negotiation, and interpersonal skills are essential.
• Demonstrated ability to build and maintain relationships with key stakeholders.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• Familiarity with CRM systems and practices to manage client interactions effectively.
• Ability to analyze market trends and develop strategic recommendations.
• Results-driven mindset with a passion for achieving and exceeding targets.
• Proficiency in Microsoft Office Suite and other relevant software tools.
• Strong problem-solving skills, with a proactive approach to addressing issues.