Communications Manager

Skill required: Talent Development - Learning Operations

Designation: Communications Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? This role require a confident individual with an outgoing personality, unafraid to think outside of the box and with the ability convey their creative ideas to the client, both visually and orally. Support planning, execution and coordination of communications programs across sales training program. Assist in development of programs across a variety of channels. Support communications and message development, production, promotion and measurement across a variety of channels. Support communications and message development, production, promotion and measurement with agility and adaptability in an unpredictable climate. Be ready to learn new tools in a fast-changing digital world to help the client transform their business. Ability to flex time to work outside of typical workday to ensure the needs of a global audience are met. Capability You will be aligned with our Learning and Collaboration vertical and help us in dealing with the end-to end-Learning and Development activities. Speciality Description: You will be working as a part of Learning & Collaboration team which works with the L&TD Business Solutions to perform assigned tasks to accomplish the entity learning strategy. In Learning Strategy, you will be required to define and develop organization learning strategies and learning operating models that articulate the workforce capabilities, skills or competencies required, and how these can be developed, to accelerate performance and drive business results. Manage learning solutions, including activities such as registration, vendor management, product support, learning management system.

What are we looking for?

• Written and verbal communication Qualifications: Education: Bachelor’s degree in related field or equivalent experience. Work Experience: 12+ years of communications experience
• Critical Thinking
• Problem Management Stakeholder Management
• Effective stakeholder management includes : Identifying and analyzing project stakeholders in the internal and external environments; listening and articulating stakeholder interests and expectations and determining their influence; establishing a communication and management plan with expectations align to objectives; influencing and engaging stakeholders, building and maintaining positive relationships with stakeholders. Anticipating and managing conflict and conflict Campaign Planning
• A plan to achieve an objective, usually of a large scale over an extended period of time. It usually coordinates many activities and uses of resources involving multiple organizations. A campaign plan could also have subordinate objectives or intermediate milestones and is often broken down by phases. They often begin with an assessment of the situation to put the plan in context.
• Desirable skills but can be learned: -PowToon -Visual Presentation skills (PPT/PDF) -Visual communication/Infographics -Photoshop Roles and Responsibilities: - Evolve communications strategy with business need - Project and program management - Solution scoping - Communications strategy - Message development - Campaign Development, Management, and execution - Strong written and oral communication skills - Ability to influence and drive initiatives across a large team - Experience in dealing with senior/multiple stakeholders - Managing communications execution across multiple time zones/geographies - Coordinate with Stakeholders for any leadership audio / video messages that may be used to endorse learning programs - Draft learning newsletter articles to be distributed to Internal/Partner channel audiences in a monthly frequency - Draft monthly/quarterly reports to Client leadership, with input from respective Accenture work streams - Support development and maintenance of the program web page Program and project management
• Strong PMO skills, with ability to track multiple projects and report status, delivering on time Change Adoption
• Disciplined approach to the behavior side of change. This includes applying knowledge, tools and resources to accelerate adoption of a new tool or process by driving stakeholders willingness to make a behavior change. Such change adoption interventions may include benefits tracking, 30-day challenge, focused coaching, setting up rewards and recognition etc Effective Verbal Communications
• Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action Next Gen Communication Development
• Design and develop communication products that leverages innovative/ next-gen techniques to deliver target message. Such communication should provide an immersive experience for the recipient and create opportunities for communication to be delivered anytime, anywhere, integrate formal and informal communication, engage recipient and improve retention. Examples include infographic communications, videos, telestrations, flash, cartoon and others Communications Development and Delivery
• Prepare communication content and material to communicate leaderships messages on enterprise strategy or a transformation journey. Develop and execute targeted employee communications programs along the implementation journey, Any Graduation