Sales Coordinator (225-620)

The Sales Coordinator is a pivotal role within the sales team, crucial for ensuring smooth operations and communications between the sales team and other departments. This position involves coordinating and supporting sales-related activities to boost team productivity and enhance customer satisfaction. The Sales Coordinator will work closely with sales representatives and management, handling various administrative tasks, managing communications, and assisting in the execution of sales strategies. This must be executed with precision and attention to detail while maintaining a positive rapport with clients. The ideal candidate thrives in a dynamic environment, possesses excellent organizational skills, and has a proactive approach to problem-solving.

Responsibilities

• Act as a central point of contact for the sales team and external clients.
• Coordinate and manage daily calls and meetings for the sales team.
• Assist in the preparation and follow-up of sales quotations and proposals.
• Maintain and update sales and customer records within the CRM system.
• Track sales targets and report results to senior management regularly.
• Support the sales team in lead generation and customer acquisition activities.
• Ensure timely responses to customer queries and liaise with relevant departments.
• Facilitate effective internal and external communication regarding sales performances.
• Prepare sales reports, analyses, and presentations for management review.
• Coordinate with the marketing team to align sales campaigns and promotional events.
• Assist in training new sales team members and initiating sales campaigns.
• Resolve any sales-related administrative conflicts in a timely manner.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven experience as a Sales Coordinator or in a similar role.
• Strong knowledge of sales principles and customer service practices.
• Proficiency in CRM software and Microsoft Office Suite, especially Excel.
• Excellent communication, interpersonal, and organizational skills are essential.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• A proactive attitude with exceptional problem-solving and decision-making capabilities.