Retail Sales Associate (225-619)

As a Retail Sales Associate, you will play a crucial role in delivering an exceptional shopping experience to customers, ensuring they leave our store satisfied and eager to return. This position requires a dynamic individual who is enthusiastic about selling and knowledgeable about our products, capable of effectively communicating features and benefits to meet customer needs. You will be part of a vibrant team where collaboration and support are key, and your ability to work in a fast-paced environment will be essential. By maintaining a neat and organized store, you will contribute to an inviting atmosphere that encourages sales and customer engagement. Your passion for retail and dedication to customer service will drive your success in this role.

Responsibilities

• Greet customers as they enter the store with a warm welcome.
• Assist customers in locating items and offer advice on products.
• Process customer transactions efficiently and accurately at the register.
• Maintain knowledge of current sales, promotions, and policies regarding payment and exchanges.
• Keep shelves fully stocked and organized, ensuring a neat store environment.
• Respond promptly to customer inquiries and provide product knowledge support.
• Collaborate with team members to achieve sales and customer satisfaction goals.
• Set up and dismantle displays to ensure the store is visually appealing.
• Monitor inventory levels and report low stock to the manager or inventory control specialist.
• Attend regular training sessions to stay updated on new products and sales approaches.
• Handle customer complaints and escalate issues when necessary.
• Participate in periodic inventory counts and audits to maintain accurate stock records.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Proven experience as a retail sales associate or in a similar role.
• Strong interpersonal and communication skills to interact with diverse customers.
• Ability to work flexible schedules, including weekends and holidays.
• Basic math skills and familiarity with POS systems are essential.
• Must have strong organizational skills and attention to detail.
• Customer-oriented mindset with a desire to provide exceptional service.
• Ability to stand and walk for extended periods during shifts.