Quality Assurance Specialists

Description

• To maintain Accuracy/Quality as per the standards agreed by the Business Unit for all SAFR reviews
• To manage workload/ volumes and delivery expectations as per business requirement
• To develop a sound understanding of the business process the reviews are conducted for.
• To maintain and update the centralized inbox and tracking database regularly
• To maintain detailed records of communication with all parties, including changes being made on the
• Extreme focus on quality with the understanding of the financial/legal implications
• To draw Leadership attention to anomalies within the process
• Active participation in all interactions (Team huddles, stakeholder discussions, etc.)
• To work within the regulatory requirements as needed within the organization
  
  

• Focusing on Clients
• Working in Teams
• Driving Excellence
• Influencing Stakeholders
• Adapting to Change