Process Lead

Establishes new prospect/client account records within internal systems as requested by the business to enable functionality.

Investigates and completes any changes as requested by the business / technical experts within agreed timescales, resolving basic queries and escalating as necessary

Participates in User Acceptance Testing for data repository’s fixes and conducts updates prior to deployment.

Manages, prioritizes, and ensures that workload within own portfolio meets deadlines and targets to assist the team in achieving its business objectives.

Assures the highest quality and integrity of data to support accurate, consistent, well understood and timely information is available for use enterprise wide.

Prepares data quality and control reports and refers queries for resolution to facilitate day-to-day operation.

Issues control reports to user groups for action and liaises with regional business users to facilitate dialogue surrounding the data group systems.

Identifies and raises data quality anomalies to a direct manager for resolution to ensure any concerns are addressed in an appropriate and timely manner.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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